Go to home page
Privacy Policy
Effective Date: 02/06/2026
CHAT AI PTE. LLC (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI learning platform.
1. Information We Collect
We may collect the following information:
Name and email address during registration
Account login details
Payment-related information (processed securely by our payment providers)
Usage data, learning interactions, and activity on the platform
Device and browser information (IP address, cookies, analytics data)
We do not store full credit card numbers on our servers.
2. How We Use Your Information
We use your data to:
Provide and improve the AI learning service
Manage subscriptions and user accounts
Respond to support requests
Monitor system performance and prevent abuse
Comply with legal obligations
3. Payment Processing
Payments are processed by secure third-party payment providers. We do not directly handle or store sensitive cardholder data.
4. Data Sharing
We do not sell or rent your personal data. We may share data only with:
Service providers necessary to operate the platform (hosting, analytics, payment processors)
Authorities if required by law
5. Data Retention
We retain user data only as long as necessary to provide services or comply with legal requirements.
6. Cookies and Tracking
We use cookies and analytics tools to improve user experience and platform performance.
7. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
8. Your Rights
You may request to:
Access your personal data
Correct inaccurate information
Delete your account and personal data
Requests can be sent to our support email.
9. Children’s Privacy
Our platform is not intended for children under 13 years old without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service means acceptance of the updated policy.
11. Contact Us
For privacy-related questions, please contact:
Email: support@chatai-tech.com